CANDIT MAS.RESOURCES
How to Order

A clear pathYour next order

Understand what to prepare, how payment is arranged, and what happens before shipment. Start with your requirements; final specifications and commercial terms are confirmed together.

How to Order

Three steps to your next order

Start with the details you already know. We will clarify the remaining requirements before you review the quotation, payment terms, and production arrangements.

Step 01

Start the Conversation

Tell us your product type, dimensions, packaging, estimated volume, and destination. Mr. Candra will help you define the requirements for a quotation.

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Step 02

Confirm the Details

Before finalizing the sales contract, we will send a Proforma Invoice including our bank details. The following payment options are available:

Delivery: FOB Tanjung Priok, Indonesia only
All quotations and orders use this delivery basis. Please arrange the main ocean freight through your appointed shipping provider.

  • Telegraphic Transfer (T/T)
    50% advance payment after signing the sales contract. The remaining 50% is payable after receiving a copy of the Bill of Lading (B/L).
  • 100% Irrevocable Letter of Credit (L/C) at sight.
Step 03

Production to Shipment

After order confirmation and the agreed payment milestone, production and packing proceed against the approved requirements. Inspection, documentation, and shipment coordination follow the agreed schedule.

Explore the Process ↗
Your business contact

Mr. Candra

+62 851-1053-0337

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Frequently asked questions

Ordering, payment & shipping

Know what to confirm before moving from an inquiry to an order.

Ask Mr. Candra
What is the minimum order quantity?

MOQ is confirmed for the selected format, packaging, and production requirements. Share your estimated quantity, including whether you are planning a trial order, so we can check suitable options.

Can I request samples before ordering?

Contact Mr. Candra with your selected format and delivery address to discuss sample availability, any sample charge, and courier costs before dispatch.

How long will production take?

The schedule depends on the confirmed product, quantity, packaging, and production availability. Ask for an estimated lead time with your quotation; the agreed schedule is confirmed during order arrangements.

Which delivery terms and loading port do you use?

We offer FOB Tanjung Priok, Indonesia only. Arrange the main ocean freight through your appointed shipping provider, and coordinate the shipment details with our team before confirming the order.

Which payment methods are available?

The website offers T/T with a 50% advance after signing the sales contract and the remaining 50% after receiving a copy of the Bill of Lading, or a 100% irrevocable L/C at sight. Confirm the applicable terms in your Proforma Invoice and sales contract.

When will I receive the Proforma Invoice?

We send a Proforma Invoice, including bank details, before finalizing the sales contract. Review the specifications, quantity, packaging, delivery basis, and payment terms with our team before proceeding.

What should be agreed before production starts?

Confirm the product specification, quantity, packaging and artwork, quotation, payment arrangements, and delivery schedule. Production proceeds after order confirmation and the agreed payment milestone.

Your next sourcing partnership starts here

Bring Indonesian charcoal
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