{"id":19,"date":"2026-09-27T08:46:25","date_gmt":"2026-09-27T08:46:25","guid":{"rendered":"https:\/\/indonesiacoconutbriquettes.com\/?page_id=19"},"modified":"2026-09-27T08:46:25","modified_gmt":"2026-09-27T08:46:25","slug":"how-to-order","status":"publish","type":"page","link":"https:\/\/indonesiacoconutbriquettes.com\/?page_id=19","title":{"rendered":"How to Order"},"content":{"rendered":"<section class=\"page-intro cmw-photo-intro\" style=\"background-image:linear-gradient(90deg,rgba(8,29,20,.86),rgba(8,29,20,.38)),url('https:\/\/indonesiacoconutbriquettes.com\/wp-content\/plugins\/candit-mas-site\/assets\/hero.webp')\"><span class=\"eyebrow\">How to Order<\/span><h1><span class=\"cmw-title-line\">A clear path<\/span><span class=\"cmw-title-line\">Your next order<\/span><\/h1><p>Understand what to prepare, how payment is arranged, and what happens before shipment. Start with your requirements; final specifications and commercial terms are confirmed together.<\/p><\/section><section class=\"section\" id=\"how-to-order\"><span class=\"eyebrow\">How to Order<\/span><h2>Three steps to your next order<\/h2><p class=\"cmw-section-note\">Start with the details you already know. We will clarify the remaining requirements before you review the quotation, payment terms, and production arrangements.<\/p><div class=\"cmw-order-flow\"><article><div class=\"cmw-step-heading\"><span class=\"cmw-icon-tile\"><svg class=\"cmw-icon\" viewBox=\"0 0 24 24\" width=\"28\" height=\"28\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M21 11a9 9 0 0 1-9 9H4l-3 2 2-6a9 9 0 1 1 18-5Z\"\/><path d=\"M7 10h10M7 14h6\"\/><\/svg><\/span><span class=\"eyebrow\">Step 01<\/span><\/div><h2>Start the Conversation<\/h2><p>Tell us your product type, dimensions, packaging, estimated volume, and destination. Mr. Candra will help you define the requirements for a quotation.<\/p><a class=\"button\" href=\"https:\/\/wa.me\/6285110530337?text=Hello%20Mr.%20Candra%2C%20I%20would%20like%20to%20discuss%20an%20order.\" target=\"_blank\" rel=\"noopener\">Chat on WhatsApp \u2197<\/a><\/article><article><div class=\"cmw-step-heading\"><span class=\"cmw-icon-tile\"><svg class=\"cmw-icon\" viewBox=\"0 0 24 24\" width=\"28\" height=\"28\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M14 2H5v20h14V7l-5-5ZM14 2v5h5M8 12h8M8 16h8\"\/><\/svg><\/span><span class=\"eyebrow\">Step 02<\/span><\/div><h2>Confirm the Details<\/h2><p>Before finalizing the sales contract, we will send a Proforma Invoice including our bank details. The following payment options are available:<\/p><p class=\"cmw-delivery-note\"><strong>Delivery: FOB Tanjung Priok, Indonesia only<\/strong><br>All quotations and orders use this delivery basis. Please arrange the main ocean freight through your appointed shipping provider.<\/p><ul class=\"payment-options\"><li><svg class=\"cmw-icon\" viewBox=\"0 0 24 24\" width=\"28\" height=\"28\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M14 2H5v20h14V7l-5-5ZM14 2v5h5M8 12h8M8 16h8\"\/><\/svg><div><strong>Telegraphic Transfer (T\/T)<\/strong><br>50% advance payment after signing the sales contract. The remaining 50% is payable after receiving a copy of the Bill of Lading (B\/L).<\/div><\/li><li><svg class=\"cmw-icon\" viewBox=\"0 0 24 24\" width=\"28\" height=\"28\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"m12 2 8 3v7c0 6-8 10-8 10S4 18 4 12V5l8-3Z\"\/><path d=\"m8 12 3 3 5-6\"\/><\/svg><div><strong>100% Irrevocable Letter of Credit (L\/C) at sight.<\/strong><\/div><\/li><\/ul><\/article><article><div class=\"cmw-step-heading\"><span class=\"cmw-icon-tile\"><svg class=\"cmw-icon\" viewBox=\"0 0 24 24\" width=\"28\" height=\"28\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M6 12V6h12v6M10 6V2h4v4M3 14l9-4 9 4-3 6H6l-3-6ZM2 22q3-3 5 0 3-3 5 0 3-3 5 0 3-3 5 0\"\/><\/svg><\/span><span class=\"eyebrow\">Step 03<\/span><\/div><h2>Production to Shipment<\/h2><p>After order confirmation and the agreed payment milestone, production and packing proceed against the approved requirements. Inspection, documentation, and shipment coordination follow the agreed schedule.<\/p><a class=\"text-link\" href=\"https:\/\/indonesiacoconutbriquettes.com\/?page_id=11#our-factory\">Explore the Process \u2197<\/a><\/article><\/div><div class=\"cmw-candra\"><span class=\"eyebrow\">Your business contact<\/span><h3>Mr. Candra<\/h3><p><a href=\"tel:+6285110530337\">+62 851-1053-0337<\/a><\/p><a class=\"button\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/wa.me\/6285110530337?text=Hello%20Mr.%20Candra%2C%20I%20am%20interested%20in%20Candit%20Mas%20Resources%20coconut%20charcoal%20briquettes.\">Chat on WhatsApp \u2197<\/a><\/div><\/section><section class=\"section cmw-faq\" aria-labelledby=\"cmw-faq-title\"><div class=\"cmw-faq-intro\"><span class=\"eyebrow\">Frequently asked questions<\/span><h2 id=\"cmw-faq-title\">Ordering, payment &amp; shipping<\/h2><p>Know what to confirm before moving from an inquiry to an order.<\/p><a class=\"text-link\" href=\"https:\/\/wa.me\/6285110530337?text=Hello%20Mr.%20Candra%2C%20I%20have%20a%20question%20about%20Candit%20Mas%20Resources.\" target=\"_blank\" rel=\"noopener noreferrer\">Ask Mr. Candra <span aria-hidden=\"true\">\u2197<\/span><\/a><\/div><div class=\"cmw-faq-list\"><details class=\"cmw-faq-item\"><summary><span>What is the minimum order quantity?<\/span><span class=\"cmw-faq-toggle\" aria-hidden=\"true\"><\/span><\/summary><div class=\"cmw-faq-answer\"><p>MOQ is confirmed for the selected format, packaging, and production requirements. Share your estimated quantity, including whether you are planning a trial order, so we can check suitable options.<\/p><\/div><\/details><details class=\"cmw-faq-item\"><summary><span>Can I request samples before ordering?<\/span><span class=\"cmw-faq-toggle\" aria-hidden=\"true\"><\/span><\/summary><div class=\"cmw-faq-answer\"><p>Contact Mr. Candra with your selected format and delivery address to discuss sample availability, any sample charge, and courier costs before dispatch.<\/p><\/div><\/details><details class=\"cmw-faq-item\"><summary><span>How long will production take?<\/span><span class=\"cmw-faq-toggle\" aria-hidden=\"true\"><\/span><\/summary><div class=\"cmw-faq-answer\"><p>The schedule depends on the confirmed product, quantity, packaging, and production availability. Ask for an estimated lead time with your quotation; the agreed schedule is confirmed during order arrangements.<\/p><\/div><\/details><details class=\"cmw-faq-item\"><summary><span>Which delivery terms and loading port do you use?<\/span><span class=\"cmw-faq-toggle\" aria-hidden=\"true\"><\/span><\/summary><div class=\"cmw-faq-answer\"><p>We offer FOB Tanjung Priok, Indonesia only. Arrange the main ocean freight through your appointed shipping provider, and coordinate the shipment details with our team before confirming the order.<\/p><\/div><\/details><details class=\"cmw-faq-item\"><summary><span>Which payment methods are available?<\/span><span class=\"cmw-faq-toggle\" aria-hidden=\"true\"><\/span><\/summary><div class=\"cmw-faq-answer\"><p>The website offers T\/T with a 50% advance after signing the sales contract and the remaining 50% after receiving a copy of the Bill of Lading, or a 100% irrevocable L\/C at sight. Confirm the applicable terms in your Proforma Invoice and sales contract.<\/p><\/div><\/details><details class=\"cmw-faq-item\"><summary><span>When will I receive the Proforma Invoice?<\/span><span class=\"cmw-faq-toggle\" aria-hidden=\"true\"><\/span><\/summary><div class=\"cmw-faq-answer\"><p>We send a Proforma Invoice, including bank details, before finalizing the sales contract. Review the specifications, quantity, packaging, delivery basis, and payment terms with our team before proceeding.<\/p><\/div><\/details><details class=\"cmw-faq-item\"><summary><span>What should be agreed before production starts?<\/span><span class=\"cmw-faq-toggle\" aria-hidden=\"true\"><\/span><\/summary><div class=\"cmw-faq-answer\"><p>Confirm the product specification, quantity, packaging and artwork, quotation, payment arrangements, and delivery schedule. Production proceeds after order confirmation and the agreed payment milestone.<\/p><\/div><\/details><\/div><\/section>\n<section class=\"cta\"><span class=\"eyebrow\">Your next sourcing partnership starts here<\/span><h2>Bring Indonesian charcoal<br><em>to your market<\/em><\/h2><a class=\"button gold\" href=\"https:\/\/indonesiacoconutbriquettes.com\/?page_id=15\">Get a Quote <span aria-hidden=\"true\">\u2197<\/span><\/a><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-19","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/indonesiacoconutbriquettes.com\/index.php?rest_route=\/wp\/v2\/pages\/19","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/indonesiacoconutbriquettes.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/indonesiacoconutbriquettes.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/indonesiacoconutbriquettes.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/indonesiacoconutbriquettes.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=19"}],"version-history":[{"count":0,"href":"https:\/\/indonesiacoconutbriquettes.com\/index.php?rest_route=\/wp\/v2\/pages\/19\/revisions"}],"wp:attachment":[{"href":"https:\/\/indonesiacoconutbriquettes.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=19"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}